In this manual you will read how you can measure the progress and dropout of visitors in a multi-step form in a funnel in Google Analytics. We assume that you have already set up Google Analytics. If not, you can read how to do this on the manual on setting up Google Analytics.
To open the list of multi-step forms, click the "Multi-step forms" pin. Is this not available? Then you can add it yourself from the list of popular pins.
Hold your mouse over the multi-step form whose data you want to measure in Google Analytics. Then click on the "steps" button.
You now give a name to all the steps you want to measure. You edit a step by clicking that step in the list. Then you search in the form for the field "Analytics event category". Type in the name there. Use only small letters and numbers for the name, no other characters.
Open Google Analytics. Open the property of the website whose data you want to measure. Then click on the Admin button at the bottom of the menu in Google Analytics.
Now click on the Goals button in the third column.
Click on the "+ NEW GOAL" button to set up a new funnel.
In the first step of the wizard for a new goal there are multiple options. Select the "Custom" option at the very bottom of the list. Then click Continue.
In the second step of the wizard you name the funnel. You can come up with a name for yourself. For type you select the option Destination.
At Destination, enter the URL of the last step. You define the URL as follows:
Now set the Funnel option to ON. Then you enter the steps leading to the last step one by one. In the first field you give the step a name. In the second field you put the url of that step. You determine the url in the same way as you have determined the url for the last step.
With all steps you can leave the Required option on No.
Now click on the Save button to save the funnel.
The funnel you created will now appear in the Google Analytics menu at CONVERSIONS > Goals > Funnel Visualization.
It may take some time for the first data to become visible in the funnel.
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